Updated 08/24/2020, 8:25 AM
Masks are mandatory on-board.
Effective Monday, August 24th, customers are required to wear a mask covering the nose and mouth while travelling on our buses, unless exempt for medical reasons. Please note the following:
USING METROBUS DURING THE COVID-19 OUTBREAK
The following guidelines are based on recommendations of the province's public health officials to help slow the spread of COVID-19 through physical distancing measures.
Effective Monday, August 24th:
We thank you for your understanding and cooperation. Together we will get through this.
Transit is an essential service ensuring people can access needed supplies, work and medical facilities.
Metrobus continues to monitor the COVID-19 situation closely. At present, the risk of coming in contact with the virus remains low.
Please read below, our response to the COVID-19 outbreak and subsequent changes to some of our our operating policies.
Effective Monday, August 24th, a full seated load is permitted
on board a bus at any one time - no standing passengers.
We take the concerns of our customers about safe travel very seriously, and understand the heightened level of concern about the potential spread of the COVID-19 virus in public spaces such as transit buses. As a result, we are supplementing our current bus cleaning schedule with additional cleaning and disinfection measures on a daily basis with a focus on touch and grab points such as farebox, railings, handles, stanchions, buttons, chime cords and straps. Every bus will be receiving extra attention.
One of the products we are using each day is a surface cleaner and long-term disinfectant that once applied to a surface,
continues to disinfect 99% of germs for up to 10 days.
For the safety of our employees and passengers, we kindly ask:
As a precautionary measure, the first seat on buses will be unavailable to riders. This is to exercise safe social distancing between operators and customers.
To ensure the health of customers and employees, buses will be limited to seated passengers only (standing passengers will not be permitted at this time).
We also recommend that everyone continue to use the following infection prevention measures:
Thank you for your cooperation.